I joined Anhad India on the 1st of May as the Fundraising and Marketing Manager. Born and brought up in Delhi, this is the only place my heart and soul truly knows. I have lived in South Delhi for most of my life - close to hospitals, clinics, and labs that make healthcare feel within arm’s reach. Delhi, as a city, offers structured and affordable medical services, which is why people from towns and villages across India come here to avail medical facilities of all kinds.

But growing up amidst this privilege, I have often wondered - what about the places they come from? Why does quality healthcare feel out of reach for so many? 

Earlier this May, I visited Anhad’s Mubarikpur center in Alwar district, Rajasthan - my first visit to a rural health facility since joining. This experience was more than just field exposure; it was my first opportunity to see the kind of healthcare Anhad is building, and the kind of impact I am now a part of.

The center itself is modest but incredibly efficient. The staff - comprising local, trained paramedics - run the operations with a calm confidence. They don’t just process patients; they listen to them. I saw them explain digital consultations to older patients, reassure young mothers, and fill prescriptions with the kind of clarity and compassion that rarely makes it to headlines.

In December 2024, the center started offering ophthalmology services - a new vertical that has already drawn immense response. Patients arrive from surrounding villages, some travelling up to 40 kilometres, to seek care that had long gone undiagnosed and untreated due to the lack of quality services, unaffordability and reluctance to access medical care. What they find is not just a prescription, but attention, consistency, and respect.

What stood out to me the most was the feeling of trust - how visibly patients relied on the center, how freely they interacted with the staff, and how confident the staff were in using digital tools to deliver care. It was not a makeshift arrangement, it was a full-functioning health system, rooted in the community it serves.

In my role, I focus on how to share stories like these with everyone - through better branding of our centers, stronger digital presence, and marketing campaigns that not only inform but connect. My job is to ensure that those who support us, from CSR partners to various stakeholders – they understand the depth of what Anhad is doing and feel proud to be part of it.

But beyond strategy and communication, this visit brought me something more personal. It gave me conviction. That I am working with an organisation that is not just dreaming of equitable healthcare but quietly delivering it in places often forgotten and to those for whom good health was once unimaginable. 

There is something deeply hopeful about being in a space where problems are met with action, and solutions are designed with empathy. Anhad India is doing outstanding work, and I believe, without doubt, that this model holds the potential to grow across the country.

And as someone who has just began travelling this road - I am excited to help tell that story.